Lifestyle Blogger - Doggie Blogger (Featuring the Adventures of Zero & Deuce) - Twitter Party Calendar
Monday, May 21, 2012
Join Nielsen Home Scan Consumer Panel
Subscribe to:
Post Comments (Atom)
Lifestyle Blogger - Doggie Blogger (Featuring the Adventures of Zero & Deuce) - Twitter Party Calendar
Nielsen Consumer panel home scanning
ReplyDeleteI Do NOT recommend Nielsen consumer panel to anyone!
we received our scanner but couldn't get it to work back in the summer of 2013. They sent us a new scanner and another time new cables and it still didn't work and so they sent us a bag to return the scanner in September 2013 having wasted hours scanning our shopping over the few months we had it.
We returned it only to receive an abrupt phone call automated message in October 2013 demanding we return the equipment which I called and said we had done some weeks before.
We have today January 17th 2014 had a Final Notice letter demanding the return of their equipment with the threat of them taking legal action and charging us for the equipment!
I tried to call their helpline which gives you three options to choose from but each option takes you back to that same automated message offering the three options over and over again.
I managed to search an alternative number for them through their press office and called to say yet again that I have returned their equipment 3-4 months ago!
They told me the letters have been sent out in error and that they have had lots of calls today but NO apology!!
We wont get anything for the points we had collected and I wish I'd never had anything to do with this rude officious company whose customer service leaves much to be desired!
Don't use them, it's not worth the hasssle and threats!! here's hoping this is the end of the matter and that they retract their threats made to us but somehow I fear this wont be the last of it. Please spread
Stay away from these people. I sent the scaner back summer 2013. I am panicking, as i have only just chucked proof of purchase out when we moved two weeks ago as after i sent a text msg confirming i had sent it back i did not hear anything till today threatening legal action. They should have legal action brought against them for threatening folk like this. Shame on you nielsen.
ReplyDelete